Responsibility
Clients are responsible for selecting a tour suitable for their athletic ability. They are responsible for reading all pre-trip materials, informing us of any medical or dietary restrictions, signing our release form prior to the start of their tour, and obeying all safe biking rules. CICLOPOSSE reserves the right to decline or withhold service to any person who, for physical or other reasons, is deemed unfit for the trip. CICLOPOSSE is not responsible for cancellations or amendments due to acts of nature, civil unrest or inclement weather. Every care will be taken to respect your luggage at all times. However, CICLOPOSSE is not responsible for damage, loss or theft of your personal belongings.
Reservations, deposits and final payment
A deposit of Euro 300 per person is required at the time of booking. Full payment is due 60 days prior to departure. If the balance is not received by the due date, Cicloposse will consider the reservation canceled and our cancellation policy, as outlined below, will apply.
The tour price is per person based on double occupancy and includes those items mentioned in the itinerary, plus any prepaid optional items. Single room requests are subject to supplemental charges, and must be requested at time of booking.
At the time of reservation, a credit card is required to book and hold space. Your credit card will be charged euro 300 per person once the entire program is confirmed. IF the requested tour is not available, you will not be charged, but offered an alternative which you can choose to accept or decline. If you wish to pay your deposit by check, then a reservation will not be made until the check is received and cleared the bank.
Final Payment can be made by credit card, traditional paper check, or wire transfer. We will remind you of your final payment date in advance and give you the option to pay using any of these methods.
If you choose to pay by credit card, you will be subject to a 3% fee (3% of balance due) to cover merchant fees charged by the credit card companies. You can avoid these fees by using paper check.
Trip Insurance
CICLOPOSSE strongly recommends cancellation and accident insurance insurance to prevent any losses in case of illness, accident or otherwise. It is the responsibility of the client to apply directly to the insurance company. Please purchase trip cancellation insurance in case an illness forces you to cancel or depart early from a trip.
Cancellations
In the event that you cancel your participation on the trip, CICLOPOSSE has the right to keep the following: Cancellations made before 60 days prior to departure: euro 50./person processing fee; Cancellation made 60 days or less prior to departure: 100% of the cost of your trip; Cancellations must be submitted to CICLOPOSSE in writing. No refunds are made for unused portions of the tour once it has began.
Cancellations by us
In very rare cases it may be necessary for CICLOPOSSE to cancel a tour. In the event of cancellation, a full refund will be sent to the client and this constitutes full settlement. CICLOPOSSE is not responsible for other expenses incurred such as pre-paid hotel reservations or non-refundable airline tickets.
Accommodations
Our accommodations are in excellent four and three-star hotels and country inns. We will do everything in our power to secure you lodgings in our first-choice hotels, but it may not be possible if you are booking less than three months before traveling or during a particularly busy season. In that case we will secure you lodgings in comparable hotels. Tour prices are based on double occupancy. Additional nights can be arranged for early arrivals or late departures. Single supplements are available upon request.
Rental Bicycles
PROVIDED EQUIPMENT: 27-speed touring or race bikes, alloy frame with carbon fiber fork and equipped with Shimano high quality components; Helmet; Front handlebar bag; water-bottle & cage; Lock; Cycle computer; Repair kit, including spare tire; Pump; Toe clips.
We will ask for your measurements to insure that you get the most suitable bike possible, we strongly recommend you book as early as possible.
You will be responsible for the bicycle once you take possession of it at your first hotel. Your responsibilities include any costs for damage or theft up to the full value of the bicycle.
Any customers who choose to bring their own bicycles are responsible for all mechanical issues, for all transportation issues including traveling by train which is difficult in Italy on the fast train (only local and slow train allow to bring bike)
